Duty Manager - Keswick
- Employer
- Lake District Hotels
- Location
- Keswick, Cumbria
- Salary
- Competitive
- Closing date
- 30 Jan 2019
View more
Duty Manager - Lodore Falls Hotel & Spa Hotel
Who we are
Our Lake District Hotels are a distinctive collection of seven award winning hotels in the Lake District owned and run by the Graves family and situated in the most beautiful parts of the Lake District. From 4-star luxury Lake District hotels on the shores of Lake Ullswater and Derwentwater Lake, to traditional coaching inns and hotels in Keswick and a hotel in Penrith - our Lake District hotels are recognised for the warmth of our welcome, unrivalled personal attention and excellent service.
The Lodore Falls Hotel boasts 87 bedrooms and Suites with a 2 AA rosette fine dining Lake View Restaurant; which in-keeping of its four-star status provides the ideal setting for weddings and fine dining. . In May we opened a second restaurant with a Pan Asian theme and four Suites, Mizu Pan Asian restaurant, which offers high quality, fresh food with an Asian influence on British dishes. Our new Spa has recently opened. This is an exciting time to be joining our team
The Role
We are looking for a hardworking, motivated and ambitious Duty Manager to join our team. The ideal candidate will have previous experience combined with a strong knowledge of all departments with a particular emphasis on Restaurant, Bar and Reception.
As a key member of the team, you will support the General Manager in the day to day operations of this busy hotel. Great leadership and customer service skills are a must as you will be responsible for delivering service to the highest standard and creating a great guest experience in the process.
Roles and responsibilities include:
- Overseeing day to day front of house operations in the bar and restaurant and reception
- Maintain exceptional levels of customer service
- Assisting in recruitment, training, and developing the team
- Incentivise team members to maximize sales and revenue
- Comply with hotel security, fire regulations, food safety and all health and safety legislation
- Assist in all other departments wherever necessary and maintain good working relationships
What we are looking for in you:
- Previous F&B Management
- Committed to delivering high levels of customer service
- Positive attitude
- Good communication skills
- Flexibility to respond to a range of different work situations
What we can offer you in return:
- Being part of a team that supports and encourages career progression in each other
- Training that is specifically designed for you to grow and progress with us
- A competitive salary and 28 days’ holiday entitlement
- Free staff meals whilst on duty, Live in accommodation is available if you require it
- Advantage Card, which offers discounts and free entrance to many of our venues
Unfortunately, due to the volume of applications we receive, we are not able to give status updates. If you are invited for an interview, you will generally be contacted within 1 week of submitting your application. Thank you
Get job alerts
Create a job alert and receive personalised job recommendations straight to your inbox.
Create alert