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Guest Relations Executive - London

Employer
St James' Court London, A Taj Hotel
Location
Victoria, London
Salary
Up to £18,500 per annum + incentives and benefits
Closing date
24 Jan 2019

Hotel Guest Relations Executive

St James’ Court a Taj Hotel and Taj 51 Buckingham Gate

Up to £18,500 per annum + incentives and benefits

What does it take to be part of our Heritage?

Would you like to come and work as a Hotel Guest Relations Executive for an international brand that is world-renowned for excellence, commitment to its employees and warmth and hospitality to its guests?

Working for the Taj Group sets you aside from other leading hotel brands worldwide. We instil a concept called Tajness into the DNA of all of our employees through our brand values of Mutual Respect and Sincere care; this means not only that we are able to offer every single guest a unique experience during their stay with us, but also the happiness in the workplace that our associates deserve.

St. James’ Court, A Taj Hotel, London is a quiet masterpiece , Taj 51 Buckingham Gate Suites & Residences is a 5 star including three restaurants, Michelin-starred Quilon, two bars, a state-of-the-art gym and wellness centre, Taj 51 Buckingham Gate provides the discerning luxury traveller with a suite experience that will make your stay in London genuinely special.

Benefits for the Hotel Guest Relations Executive role

  • Ten complimentary room nights including breakfast (dependant on contract) plus 50% discount on F&B and Spa within hotels in the Taj Group
  • 25% discount off treatments/products at the Wellness Centre (the hotel Spa)
  • The Hotel Guest Relations Executive will be a member of our life insurance and pension scheme
  • Chair massage and Chiropody treatments 
  • Introduction scheme
  • Social Events
  • Uniform and meals on duty

Hotel Guest Relations Executive our expectation

Greet and welcome the guest on arrival at the hotel and escort them to their suite.

To perform check in and check out as per the policy and procedure.

To be aware of hotel facilities and services at all times and to give information on the same in accordance with the hotel policy.

To have a thorough knowledge of the operation of the computer systems relevant to the concierge.

Be positioned in the lobby during peak times.

To participate in any training sessions as and when required.

If this sounds like the perfect Hotel Guest Relations Executive role, we’d love to hear from you! 

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