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Operations Manager - Braintree, Essex - Braintree

Employer
Fusion Lifestyle
Location
Braintree, Essex, England
Salary
£24,000
Closing date
12 Feb 2019

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We are recruiting for an Operations Manager with experience of managing sites with pools, for Braintree Swimming and Fitness centre, Essex.

Fusion Lifestyle’s Operations Managers work with their centre teams to ensure our customers are safe and happy, thus ensuring repeat business, and have the able to capitalise on a variety of revenue streams. As the Operations Manager you will be a stickler for health and safety, while ensuring all pool activity programming is fit for purpose. You will also mentor and develop your team, ensuring all training/CPD remains up to date, serve as Duty Manager when required, and deputise for the General Manager.

To be successful as a Operations Manager will need to have a UK recognised pool lifeguard qualification and previous experience of working in wet operations, (life-guarding, swim teaching or as a Trainer Assessor). You’ll also need Supervisory/Management experience in the leisure, hospitality or service industry and have had significant exposure to managing a team; including training, development, appraisals, performance management and recruiting staff.

Excellent verbal communication skills are a must; including the ability to influence and persuade, alongside strong numerical and written skills. A First Aid at Work Certificate and a Pool Plant Operator qualification are desirable, although training can be offered for these. CIMSPA membership is also desirable, but not essential.

Some of the tasks and responsibilities of this role include (but are not limited to):

  • Drive and achieve centre financial targets and KPI’s, including customer service targets, occupancy targets, revenue targets, payroll costs and participation levels
  • Drive all wet-side programming, maximising Swim School and Learn2 occupancy
  • Ensure the delivery of enjoyable, cost-effective and safe activities
  • Establish and maintain excellent relationships with our customers and potential customers
  • Review marketing collateral regularly to ensure it is effective and up-to-date
  • Responsible for the day-to-day management of the leisure centre
  • Deputise for the General Manager as required
  • Ensure all safe systems of work are adhered to
  • Ensure that all contracts, licenses and documentation required for the safe and effective operation of the centre are in place and adhered to consistently
  • Support the preparation of annual service plans, financial plans and statistics
  • Line management responsibilities for recruitment & induction; delivering training, appraisals, development and performance management of staff, as necessary
  • Supported by the Divisional Technical Trainer, ensure IQL CPD, record keeping and verification requirements are complied with at the Centre

We have high expectations of our Operations Managers as many go on to become our next Centre Managers, or take on various other senior positions within the business via our industry-leading training and development plans. We also offer a generous benefits package in return for your hard work.

Some of the benefits you may enjoy as a Fusion team member include:

  • Up to 22 days’ holiday, plus 8 bank holidays (pro rata)
  • Free Gym & Swim membership at Fusion centres
  • Employer Contribution Pension Scheme
  • Discount on Bickels Yard Café F&B products 
  • Eye test (DSE users)
  • Mobile phone discount
  • Cycle to work scheme

If you want to further your career in leisure within a growing and dynamic company that makes a positive impact on the community, then we want to hear from you. 

Click on the link to apply.

In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.

Fusion Lifestyle recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community.

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