Bar Supervisor
- Employer
- Signature Living
- Location
- Liverpool, Merseyside
- Salary
- Competitive
- Closing date
- 1 Feb 2019
View more
- Sector
- Bar & Pub jobs, Bar Manager, Bar Supervisor, Restaurant, Catering & Hospitality jobs, Supervisor
- Job Type
- Full Time
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Bar Supervisor – Bastion
SUMMARY
Reporting to the Bar Manager, you are responsible for co-ordinating and supervising the daily functions or the bar
DUTIES AND RESPONSIBILITIES:
- Ensure service standards are maintained
• Ensure the department as a function delivers all Bar Core Standards
• Actively consider prevention, recovery and investigation of any complaints
• Undertake to be responsible for cleanliness and presentation of the bar
• Anticipate guests’ needs wherever possible and promote hospitality within the hotel, enhancing guest satisfaction
• Carry out quality training and coaching in a systematic and professional
• Complete self-audits of the department
• Ensure the team are correctly uniformed, in line with company standards and understand the importance of personal hygiene
• Ensure team are punctual, polite, courteous and helpful to guests and colleagues at all times
• Be fully conversant with the facilities, services and promotions offered by the hotel and whenever appropriate, offer this information to the guest
• Be aware of responsibility for the security of guest and hotel property
• Stock control & stock ordering to budget
• Be aware of responsibility for the security of guest and hotel property
Required Knowledge/Skills:
• Previous experience supervising a team of employees through motivation, coaching and development.
• Proven excellence in customer service.
• Capable of using independent judgment/solid decision making skills ability
• Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
• Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).
• Demonstrated excellent written and verbal communication skills.
• Proven job reliability, diligence, dedication and attention to detail.
• Must be flexible with working nights, weekends, and holidays.
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