Housekeeping Supervisor - London

Housekeeping Supervisor - The Hoxton, Shoreditch

We are currently recruiting for experienced Housekeeping Supervisor, to join us here at The Hoxton Shoreditch. 

Reporting to our Head Housekeeper, Iwona you will be responsible to support the management of our day to day housekeeping operation through leading and inspiring the team to provide a friendly, helpful and responsive level of service to all our guests.

Main Responsibilities...

• To be responsible for the supervision and control of the cleaning and servicing for all bedrooms and public areas in the hotel.
• To help guests have a memorable experience in a spotlessly clean and well maintained rooms.
• To lead and develop the Housekeeping team and provide a naturally friendly, helpful and responsive level of service for our guests.
• To train and develop a team of individuals to their fullest potential, encouraging them to become fully rounded employees.
• To assist the Head Housekeeper in maintaining and developing our partnership with our external housekeeping provider.
• Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges.

We Want You If…

• You have hotel or leisure related experience in a similar role.
• High level of verbal and written communication skills and competent computer skills.
• You have experience of Micros Fidelio Opera or a similar front desk operating system.
• You have experience of Health & Safety procedures.
• You jump out of bed every morning, fizzing with energy and jazzed about what you’re doing today.
• You get us. You know our hotels, you’ve hung out in our bars and possibly regretted that last cocktail the next morning.
• You get stuff done.
• You’re not precious. You appreciate some ideas work and some don’t. But we do like to try (almost) everything once.
• You are humble. There are no egos, and no drama.
• You have "the eye" for detail
• Your glass is half full, always.
• If we get stuck in a lift with you, we'll enjoy a good natter.

What’s in it for you…

• 20 days holiday (plus bank holidays), pension, competitive salary, and nifty rewards for going the extra mile and living our values
• Food on us during your shift
• Excellent discounts across the global Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Plenty of opportunity to progress and change it up while you’re with us – we’re growing quickly and globally and are part of a diverse family of brands
• Training to get you settled into your role, learning academies to broaden your skill set and development that helps you think, make and thrive at work
• Time off to volunteer with one of our partner charities
• Regular team get together, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!

This is a very special opportunity to join an extremely friendly company, which still has a ton of potential to grow. In return, expect a great salary with competitive benefits and career growth. Get in touch…