Macdonald Night Managers play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards.

Our Night Managers are hardworking individuals who can work on their own initiative and are key players in our Reception teams.

This role is ideal for those in a supervisory roles within a similar 4 or 5 star hotel environment. To manage the smooth running of the night audit procedures and reception back office, to ensure delivery of the highest standards of product and service, a passionate approach to exceeding our customers expectations and as a champion of our vision and values, promote a professional and positive image to all of our guests and contribute to the hotel’s targets. While this, providing our guests with a great stay every time.

This position will include shifts working Saturday and/ or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays.
Experience using OPERA  and TNA Wizard would be beneficial but not essential as full training will be given.

Benefits

• Group Pension
• Cycle to Work
• Employee Awards
• Career Development
• Friends and Family Hotel Stay Discounts
• Reloadable Store Cards
• An Easy Saver Card
• Online cashback Offers
• Instant in-store Offers

It’s not often you find a large company where you really feel part of a family. A career with Macdonald Hotels & Resorts offers you opportunities to progress as well as personal and financial rewards. From our Company Pension Scheme, preferential hotel rates and discount high street store cards, to a fabulous sense of belonging – we offer more than everyday job satisfaction.