About Us

Walk the length of George Street from our sister property and you’ll come to The Principal Edinburgh Charlotte Square. The hotel is one of several smart addresses on a UNESCO World Heritage site comprising seven, inter-connecting townhouses, as well as a purpose-built block of bedrooms. The hotel has recently been refurbished from top to toe, to designs by the award-winning team at Goddard Littlefair. In addition to 199 guest rooms and suites, the hotel has refurbished dining and event space; The SPA at Principal, utilising both Oskia and Ishga brands; The Garden, a glazed courtyard serving a light menu of all-day food, afternoon tea and evening cocktails; and Baba, a Levantine-influenced restaurant.

Your Day to Day

Ensure that all the bedrooms and bathrooms are cleaned to the highest standard on a daily basis, also to ensure that the public areas of the hotel are maintained throughout the day to the highest level

 Duties and Responsibilities

 To ensure all guest bedrooms are clean, attractive and welcoming to guests at all times

To ensure that all cleaning activities are carried out with minimum inconvenience to hotel guests

To deal with any reasonable requests from guests in a professional manner

To be aware of the security of the hotel and guests property

To ensure lost property is handed in to your Line Manager immediately

To be punctual, smart, correctly uniformed, and polite, courteous and helpful to guests at all times

To report any maintenance faults to your Line Manager

 

Product Knowledge

 To be aware of hotel facilities, restaurant/bar/leisure club opening times, disabled facilities, room types etc.

 Knowledge of local area

Benefits - What is in it for you?

• A competitive salary

• 28 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)

• Hotel based incentive and recognition schemes

• Access to our Benefits platform which includes discounts on some travel, leisure time activities, health, retail and motoring

• Discounted accommodation with competitive colleague rates at our other hotels

• Long service awards which increase with length of service

• Excellent training and development opportunities within the hotel, the Company and our online e-learning portal

• Financial rewards for delivering sensational service

• Free meals on duty

• Discounted gym membership

• Uniform provided