Hotel Receptionist - South Queensferry

Hotel Receptionist - Dakota Hotel, South Queensferry

VACANCY 

Dakota Hotel located in South Queensferry are seeking an outgoing personality and organised individual for the role of full-time Receptionist. 

Our location is easily accessible by train (15min walk from Dalmeny Train Station) and bus (frequent stops at Ferrymuir Retail Park). We also offer complimentary parking for both employees and guests. 

We are a 132-bedroom boutique hotel with a destination cocktail Bar and brasserie-style Grill, as well as three events spaces. 

CONTRACT AND REWARD

The role carries a permanent contract for 40hours per week, working any 5 days from 7. Shift times are typically 6:45am-3:15pm and 2:45pm-11:15pm. 

The gross annual salary is £15,600-£16,400 paid on a monthly basis. This role will also receive cash and card tips.

Perks include:

–Fantastic bedroom rates starting from £40 per night

–30% off dining at Dakota 

–£50 gift voucher on every anniversary of your employment

–Accredited, certified training given on employment in: Food Hygiene level 2, Health & Safety, Alcohol Responsibility 

–Meals on duty and uniforming 

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand with five locations, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, and Manchester.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards.

ROLE RESPONSIBILITIES

Job responsibilities include:

–To carry out Reception duties including welcoming guests to Dakota, checking in guests, carrying out ad hoc requests, making bedroom and table reservations, light Housekeeping tasks, checking out guests, and handling guest billing.

–To have a comprehensive knowledge of the Front Office computer systems.

–Provide a consistently excellent level of guest service in accordance to our service principles and values, ensuring that all guests receive special attention and recognition.

–Work closely alongside all other departments to ensure excellent communication and be proactive in assisting other departments as required.

–Offer additional services to make the guest experience more seamless i.e. making restaurant reservations, assisting in directions, delivering items to room.

APPLICANT REQUIREMENTS

The successful applicant will have/be:

–At least 1year working experience as a hotel receptionist or in food and beverage environment.

–Be flexible in working shift patterns required.

–Successful candidates must demonstrate a genuine enthusiasm for the role as well as their ability to show a long-term commitment to the brand as a real team player. 

APPLY

To apply, please email us your up-to-date C.V. For more information on our luxury hotel, please visit our:

–Instagram @dakotahotelsuk

–Trip Advisor 

–Facebook page