Business Support Administrator – Central Admin

Global Business Services (GBS) Commercial Support has a vacancy within the Central Admin area of the team. This is a multi-functional role which will provide the successful colleague with an insight into various areas of the ASDA business - from their understanding of New Product Listing,
Product Maintenance, Trading Standards and products not scanning in stores.

The role is key to ensuring that the Asda Item file is accurate, being the safety net for the business and providing great customer service to Trading colleagues and stores.

In order to deliver great customer service to the Trading team we have established clear processes and ways of working, involving a high level of analytical support and administration. As a team member you will help shape the function and the high standards required. You’ll find yourself in a fast-paced and energetic environment, where new challenges arise all the time.

Please note that this is a part time position working 25 hours a week

What you’ll be responsible for:

Managing accurate Product line listing for the Grocery, Fresh Food and General Merchandise teams supporting key business activities

Completing daily item Product file maintenance requests from the Trading floor

Working as a team to resolve item issues where barcodes do not scan in store

Maintaining strong relationships with the Trading categories

Being a support function, providing advice and coaching, promoting best practice

Producing and Analysing reports

Measuring performance and monitoring progress

Delivering workloads within demanding timescales, ensuring the business need is at the forefront of decisions

Issue resolution and colleague coaching

About you:

A thorough and methodical approach, with great attention to detail

Computer literate with intermediate Excel skills

Ability to pick up new systems and process quickly, apply the learning and deliver with pace

Be analytical and able to interpret/present data

Good communication and organisational skills

Be able to work to demanding timescales

Have excellent team working skills and able to work on your own initiative

A passion for delivering great customer service

Energy, enthusiasm and can do attitude

Suit Graduate

Your benefits:

As well as working with a fantastic and industrious team of experts, you’ll receive an excellent benefits package which includes colleague discount off your shopping, share save scheme, competitive pension and discount off selected gyms. We also like to share our success; after all you made it happen, so every eligible colleague is also part of the Asda bonus scheme. The development opportunities are endless and we’ll support you every step of the way