Village Hotels

Pub & Grill Team Leader - Dudley

2 days left

Competitive Salary with Paid Overtime.
27 Dec 2018
24 Jan 2019
Job Type
Full Time

We have an exciting opportunity for a Food & Beverage Team Leader to join our highly successful team in Dudley, working within our brand new Pub and Grill concept due to open in March 2019.

You will receive a competitive salary plus amazing benefits which include FREE parking, FREE membership to our state of the art gyms, excellent holiday allowance as well as discounted food & beverage and stays in our hotels. The successful candidate will be used to working in  a busy environment, preferably from a branded Pub or Restaurant.

As our Food & Beverage Team Leader you will know and understand what it means to deliver amazing hospitality and will thrive on the challenge of always exceeding guest’s expectations. You will be expected to achieve a level of service through the constant monitoring of our established brand standards. As a result you should be highly attentive to detail and be capable of delivering consistent standards. You should have a can do attitude. In this type of industry teamwork is key; you should be a strong team player willing to lend a hand wherever needed. 
You must have experience in a similar environment with the knowledge and confidence to deliver the role described below. 
As a Food & Beverage Team Leader you will support:
•    The delivery of the restaurant food and beverage strategy in order for your team to achieve the budgeted commercial returns.
•    And lead consistent standards and profit performance through effective selection of resource, inspiration and development of restaurant teams in line with your Restaurant Manager 
•    The Strategy of delivering quality and value that ensures a great guest restaurant experience, by being obsessed about standards and hospitality, then leading and challenging team members to achieve the highest levels of service.
•    The achievement of budgeted revenue target, beverage gross profit, budgeted payroll percentages and EBITDA.
    The targeted guest rate / Revinate / mystery guest scores for Restaurant and room service
•    in creating an engaged team through development opportunities, reward & recognition and a culture of team work and support and Using the KPIs, benchmark individual team members performance in terms of sales, and through our online appraisal system to review their performance against the five high performance behaviours. 
Why choose us?
We operate at the luxury/lifestyle end of the market with typically 110/160 bedrooms. Each of our hotels is equipped with fantastic leisure and dining facilities.  They also have a Starbucks, meeting rooms and conference facilities.  We work towards the highest levels of guest satisfaction; as such you will be part of an award winning team who deliver amazing hospitality constantly. As an expanding company with new hotels in the pipeline we are in a unique position to offer fantastic career progression backed up by training and development at every step of the way.
If you are truly passionate about a career in hotels and would like to work for a company that gives you job security, supportive management, a great team spirit and a real feeling of inclusiveness then Village Hotels is the place for you.
Our values and behaviours (inspirational, driven, commercial, detailed and resilient) demonstrate our passion for giving our guests an excellent experience and our staff the best career opportunities.

Apply now to be our Food & Beverage Team Leader

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