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Client Services Assistant - London

Employer
Nuffield Health
Location
London
Salary
Up to £20280 per annum + gym & healthcare
Closing date
27 Dec 2018

Job Details

We're looking for a Client Services Administrator to join our Nuffield Health in London.

At Nuffield Health, we're changing the way the nation sees health by bringing fitness and healthcare together. It means our Corporate Fitness & Wellbeing Centres are much more than just gyms - they're part of our holistic, integrated and complete health care service. It also means there could be exciting career developments ahead.

About this role

This role is about delivering exceptional customer service and being the first team that members interact with when they come into the Fitness Centres.

Responsibilities:

* Provide exceptional customer service
* Be confident and competent in member interaction at the front desk and promote excellent rapport with members and within the Client Services team
* Assist the management team in the day-to-day safe and effective operation of the facilities, including a full understanding of health and safety codes of practice
* Ensure all eligible members and visitors complete appropriate documentation and comply with the rules and regulations of the facilities
* To input data into the membership system ensuring that all details are kept accurate, confidential and up to date

Skills Required

* Excellent communication and customer service skills
* Strong and energetic personality
* High personal expectations and standards
* Ability to work well within a team
* Excellent core IT skills
* Knowledge of data entry, record keeping and cash handling
* Proactive organisational skills and the ability to multitask
* Excellent attention to detail
* Experience of working in a corporate environment
* Ability to work in a pressurised environment
* Flexible and 'can do' attitude

Company

Company info
Mini-site
Nuffield Health

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