Nuffield Health, Britain's largest not for profit healthcare business, is currently seeking enthusiastic, hard-working & flexible customer service individuals to join our newly located Customer Contact Centre in Dorking, Surrey.

As a Customer Service Coordinator you will;

* Be involved with all inbound and outbound contact for a variety of clients ensuring all data is captured correctly and accurate information is entered onto our database.
* Provide information to Clients as and when requested within a fast-paced busy environment.
* In summary you may be involved in any aspect of the client's journey from initial referral to discharge.
* This position involves shift work between the hours of 8am - 8pm.

In addition to Customer Service experience, to succeed in the role you must possess;

* Excellent verbal communication skills
* A positive, proactive and customer focused attitude
* An ability to manage and prioritize your workload in a fast paced team environment.
* Ideally you will have strong experience in a customer facing position.
* A logical approach to your work with a good standard of written English
* Confidence in working with a variety of internal systems.

About Nuffield Health

Nuffield Health is Britain's largest healthcare charity. We're balancing our social values with strong business discipline to help the UK get healthy and stay that way. We're all about great people - recruiting and nurturing talent in a supportive, development-led, multidisciplinary setting where teamwork means everything.

Benefits

At Nuffield Health Contact Centre you'll enjoy working with a variety of different people both over the phone and within the centre. In addition to our excellent benefits which include our gyms and private healthcare, there are opportunities within the Contact Centre to progress through Nuffield Health through our Advance Training Programme. You will be working in a supportive environment where training is considered a priority for career development.

Part time and full time opportunities are available - please state your desired hours when submitting your application.

We will apply to the DBS for disclosure on successful candidates. Nuffield Health is an equal opportunities employer.