Store Manager - London

Store Manager - Caffe Terra, Fitzrovia,  London

As a Store Manager, you will manage the first Caffè Terra store in London, in the brand new and shiny Rathbone Square! Ideally you will have prior experience in a food/coffee retail environment having managed a team of at least 10-12 team members, including food production. Your shifts will vary each week between 6am-8pm including weekends, so it is really important you are fully flexible and able to commute to Central London (see the easiest routes below). 

Your role will be to:

• develop, plan and execute sale and profit plans and show initiative to launch the store and increase the profitability of the store by growing sales and controlling costs
• maintain and utilize daily, weekly, quarterly and annual financial reporting tools
• ensure proper team member coverage, scheduling according to the needs of business while maintaining target labour costs
• identify staffing, recruiting, interviewing, hiring, and training needs of qualified candidates
• facilitate on-going training and development of current staff to deliver exceptional customer service
• consistently monitor, coach and encourage your team to meet Caffè Terra’s service standards maintain a clean well-merchandised store, following visual presentation plans and standards
• promote and practice safe work habits, identifying and resolving potential safety hazards, operational inconsistencies and any team member or customer incidents
• able to perform all point of sale duties, front and back of house functions including food production, opening and closing procedures, coordinating with CT HQ as necessary
• be part of Caffè Terra’s corporate social responsibility initiatives
• assist with brand management and marketing (online and offline) in conjunction with our PR team
• review app utilisation
•  assist the finance and accounts team, working with them to develop KPIs and operational targets
• lead the smooth role out of all initiatives
• keep up-to-date with industry trends and developments, including new technology and new product mixes 

Hours, Salary, Benefits, Conditions 

• £21,000 to £27,000 p.a., dependent on prior experience
• full time, 40 hours per week, Monday to Sunday, 6am to 8pm, with some flexibility required
• 28 days holiday p.a. (including bank holidays)
• free freshly prepared drinks and food
• enrolment in the company pension scheme
• access to reduced cost private health insurance
• interest free season ticket loan 

Nearest tube and bus routes to Rathbone Square

• Closest tube stations: Oxford Circus and Tottenham Court Road
• Served by bus routes including: 1, 10, 14, 24, 25, 29, 55, 73, 98, 134, 176, 390, N1, N5, N8, N20, N29, N71, N73, N98, N171, N207, N253, N279