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Domestic Supervisor - Glasgow

Employer
Serco Leisure
Location
Glasgow
Salary
£19,845.96
Closing date
1 Jan 2019

Job Details

Domestic Supervisor - Langlands Hospital

Full time, Permanent (35 Hours) - Working 5 out of 7 days

Salary: £19,845.96

Job Purpose:

The purpose of the job is to ensure the domestic services are provided to the expected standards as per work schedules. Organising and allocating domestic duties to staff ensuring that these duties are carried out to the standard of all cleaning schedules in a safe manner do this.

Main Responsibilities:

  • To ensure the delivery of cleaning and customer services to an agreed standard as defined in the service level specification within agreed clinical areas and departments to ensure customer satisfaction.
  • To comply with the NHSL & Serco policies on Health & Safety, COSHH and other statutory legislation.
  • Supervise the cleaning of work procedures (agreed jointly with NHSL/Serco) that incorporate all quality standards laid down by the client or Serco and Environmental audits
  • Complete the Domestic work methods as trained and instructed within BIC’s standards
  • Supervise the emptying, disposure and replacement of domestic waste containers as directed and ensure that waste is disposed of correctly in line with NHSL’s Infection control manual
  • Maintain high personal hygiene and infection control standards
  • Participate as a full member of the wider team supporting colleagues and working flexibly to cover other members of the team
  • Assisting and liaison with Department Managers.
  • Reporting on the facilities general condition and repair in terms of maintenance reporting and hazard spotting.
  • Complete PMS audits in line with contract output specifications.
  • Cooperate fully with audit findings in relation to NHSL or Serco Performance audits in agreed priority timescales.
  • Participate in recruitment, training, absence management of domestic assistants as required.
  • Occasionally required to conduct investigatory interviews.
  • Undertake other ad hoc duties as prescribed by manager and within scope of skill and capability

Skills/Experience:

  • Good communication skills while dealing with colleagues, patients, visitors and other staff members
  • Awareness of service image and customer focused.
  • Physically fit.
  • Flexible attitude to working times and methods.       
  • BICs training to Operator Proficiency Certificate Level 1 (OPC L1) – this is provided through on the job training
  • Requires a good working knowledge of Serco and NHSL working practices and procedures whilst adhering to Health and Safety requirements.
  • Complete core competency training e.g. manual handling, fire safety, BIC’s etc
  • No formal experience is required as all staff will undertake a range of compulsory training prior to and during employment to ensure maintenance of high quality standards.

On occasion we receive significantly more applicants than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. Serco is committed to equal opportunities and requests any potential applicant to contact the Serco Recruitment Team as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward.

Company

Serco have UK wide leisure contracts which include unique customers such as The National Water Sports Centre, Lilleshall National Sports Centre, Bisham Abbey and Basingstoke Aquadrome to name but a few!  Our teams are hard-working, friendly and above all passionate about leisure and fitness!

We provide leisure services on behalf of community leisure trusts, local authorities, universities, and sporting associations such as Sport England. Our facilities include national sports complexes, outdoor activity venues, community leisure centres, gyms, swimming pools, water sports, tennis courts, golf courses, and conference centres. 

Our ultimate goal is to help people of all abilities and ages to maintain and improve their fitness levels. We do this by providing affordable access to a wide range of market leading sports and leisure facilities to support healthier and happier individuals across all segments of society. We do this by providing safe, welcoming spaces for people to enjoy their leisure time

We have a genuine desire to work in partnership with public bodies and work every day to find solutions in the ever changing leisure landscape.   

https://www.serco.com/uk/sector-expertise/citizen-services/leisure-services

 

 

Company info
Mini-site
Serco Leisure
Telephone
0345 010 4000
Location
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United Kingdom

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