Everything Else line Agent / Switchboard Operator
- Employer
- Principal
- Location
- Manchester
- Salary
- 16000 GBP
- Closing date
- 21 Dec 2018
View more
- Sector
- Financial & Support jobs, Switchboard Operator
- Job Type
- Contract
Day to Day role
An exciting opportunity has arisen for an 'Everything Else' Line Agent to join our team. You will report to the Reception Manager with the purpose of looking after all guest requests. You will be responsible for organising, confirming, processing and conducting all guest requests and will relay messages to all departments to ensure guest requests are met in a timely manner. You will act as the go to person for all guest requests and hotel knowledge and have a genuine ambition to be “best in class”!
The Ideal Candidate
It is essential you have an excellent attention to detail and can deliver work to demanding guests, working well under pressure. You should have excellent communication skills and be flexible and adaptable with the willingness to surprise and delight guests.
What we will offer you
- A Salary of 16,000 per annum
- 28 days holiday each year pro rota, including bank holidays (this increases annually up to a maximum of 33 days)
- Hotel based incentive and recognition schemes
- Access to our Exclusive IHG Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring
- Discounted accommodation with competitive colleague rates at our other hotels
- Long service awards which increase with length of service
- Excellent training and development opportunities within the hotel, the Company and our online e-learning portal
- Financial rewards for delivering sensational service
- Free meals on duty
About us
Built as the headquarters for the Refuge Assurance Company in 1895 and extended in 1912, The Principal Manchester - as it's now known - is part and parcel of Manchester and its renewed status as the "Northern Powerhouse". Its clock tower is a part of the Manchester skyline - seen every day on the BBC local news - and a marker by which to get your bearings. The hotel has recently completed major renovations, which put The Principal Manchester centre-stage in our exciting plans as part of the launch a new, "urban lifestyle" hotel brand, including a destination restaurant and bar that we have created in partnership with some of the city's most respected restaurateurs.
Under the Immigration, Asylum and Nationality Act 2006, all prospective employees are required to provide official documentation of their eligibility to work in the UK
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