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Treatments and Activities Sales Advisor - Melton Mowbray

Employer
Ragdale Hall
Location
Melton Mowbray, Leicestershire
Salary
Starting salary of £15,610 per annum plus commission
Closing date
6 Dec 2018

Job Details

Treatments and Activities Sales Advisor - Ragdale Hall Spa, Melton Mowbray

About this position:

This is an interesting and varied job with multiple roles including scheduling of treatments and activities, selling treatments over the telephone and dealing with guest queries face to face on our Treatments Reception desk.

You will learn each role individually beginning with Scheduling.  This involves using our Day Spa computer system to plan treatments, activities and meal times to create the perfect stay for each of our 200 plus guests every day.  Schedules are specific to each individual guest, taking into account special requests, guest health information, and recommended and non-recommended treatment combinations.

In addition, you will be responsible for ensuring that all treatments are accurately billed to guest accounts.

Schedules for over 140 beauty therapists must be planned to include meal and welfare breaks and should provide a varied day of treatments.

You will also be trained within our treatment and activities sales area, advising our guests over the phone on different treatment options, upselling and link selling wherever possible.

Hours of work:

38 hours hours per week worked on a rota basis between the hours of 7.00 am and 7.30 pm including alternate weekends.

Qualifications and skills required:

This is a role that would suit someone with fantastic customer service and communication skills.  Some experience in a sales role would be an advantage as this is a target driven position involving warm selling over the phone.  Applicants should be computer literate, have a keen eye for detail and be able to work under pressure in a fast paced environment.

Applicants should be qualified to GCSE C grade or above (or equivalent) in English and Maths.

Salary:

Starting salary of £15,610 per annum plus commission of approximately £2,000 per annum and gratuities of £900 per annum after a qualifying period of 3 months.

Benefits package including incentives, free drinks and meals whilst on duty, transport to and from Melton Mowbray and Asfordby, free on-site partking, use of gymnasium and exercise classes, discount on all Ragdale Hall products and friends and family discount on all day and residential packages.  

Company

Ragdale Hall is one of the most luxurious and relaxing health spas in the country  located just outside of Melton Mowbray in the rolling Leicestershire countryside,  combining state of the art facilities with the charm of traditional Victorian architecture. 

We have 93 gorgeous bedrooms and our facilities include a 25 meter indoor pool with whirlpool, cascade and massage jets, our unique exercise pool and the amazing Thermal Spa with candle pool, waterfall pool and a series of heat and water experiences.

Our treatments Salon of over 120 therapists is revered throughout the Spa Industry for its innovative and progressive approach to the development, delivery and standards of treatments.  Our treatment portfolio consists of over 100 traditional and holistic therapies supported by the most prestigious product houses such as Clarins, Decleor, Elemis, SpaFind and OPI.

Our people play a significant role in the success of Ragdale.  We offer exceptional levels of customer service to many thousands of guests.  There is an eclectic mix of over 25 departments, employing over 500 people and we are always keen to hear from talented and enthusiastic people who enjoy working in a busy, friendly place.

Company info
Mini-site
Ragdale Hall

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