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P&O Cruises - Shore Excursion Assistant - Fleet - Ship Based

Employer
Carnival UK
Location
Nationwide
Salary
Competitive
Closing date
18 Dec 2018
P&O Cruises - Shore Excursion Assistant - Fleet - Ship Based

As Shore Excursion Assistant you will work as part of the Shore Excursions team to sell tour for each port that the ship visits. You will answer guests queries about each port and make recommendations about which tour would best suit their needs. You will work on the quay side at each port to make sure that each tour is dispatched effectively. You will also have the opportunity to experience many of the tours on offer and visit our varied list of destinations.

 

Are you a target driven individual who will take the initiative and strive to succeed? Do you love learning about new destinations and thrive on offering an excellent service to your customers? Are you a conscientious individual that can think on your feet when faced with changing circumstances?

 

If so you could be ideally suited to the Shore Excursion Assistant position!

 

Key Responsibilities of a Shore Excursion Assistant include:

  • Advertising and selling shore excursions to maximize on board revenue and meet targets.

  • Escorting excursions to monitor the quality and service delivered.

  • Resolving guest issues or complaints.

  • Assist with the dispatching of tours.

 

To join P&O Cruises in this fantastic role you must have the following:

  • Previous experience of working in a target driven environment

  • Experience of the travel industry, experience of delivering presentations would also be advantageous

  • Excellent written and spoken English

 

It takes great passion and real dedication to maintain our position at the top. That’s why people are at the heart of our journey delivering the highest standards to our valued customers. With support to help you reach your potential, attractive company benefits and incredible employee offers on discounted cruises we want your career with us to be successful and fun.  Join us on our journey, apply now.

 

‘Better together’ is one of P&O’s core values. This means we are working hard to build a flexible and inclusive culture. As part of our culture difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity.

We are currently recruiting for our Talent Pools to fill anticipated roles in 2018/9 and beyond. Please note that throughout the Recruitment & On boarding process you may not be advised of a start date. If you are successful, sufficient notice will be provided when we have a ship and start date for you.

 

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