Training Manager - Front Office

Are you the type of person that gets out of bed on the right side every day? If so, we’d like you to come and join our happiness as a Front of House Training Manager!

Here at the newly refurbished Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the lookout for development opportunities, moments to grow, while helping our colleagues reach their potential and opening the door to their next opportunity.

As a 'Sunday Times Top 100 Best Companies to Work For', you will be provided with tailored development plans, trainings and apprenticeship opportunities to develop your career!

Joining our independently owned and 5–star hotel as a Front of House Training Manager, you will help build a supportive and social place, where we can all be at our best while receiving the following happiness perks:
• Complimentary night stay for 2 at the Royal Lancaster London
• Employee discounts of up to 50% food & beverage and spa treatments across our sister properties (Landmark London and K West Hotel & Spa)
• Employees and Friends & Family rates across our sister properties
• Complimentary meals on duty
• Uniform provided and laundered complimentary
• Refer a friend bonus £300 per referral
• Cycle to work & workplace pension schemes
• Child Care Vouchers
• Annual season ticket loans
• Employee recognition schemes and Social Committee events including gala dinners and much more!

We are looking for someone who is welcoming, friendly, helpful who can provide a truly exceptional service. You will find yourself surrounded by a supportive and fun team all collaborating and working towards tailor made guest experiences. In your role as our Front of House Training Manager you will plan the yearly training calendar and train our Front of House team members.

We’re more concerned with what’s in the glass not whether it’s half full or empty so come and pour some happiness into yours by joining our team! #JoinOurHappiness

All applicants must be legally eligible to work in the UK.