You cope so well under pressure that even going on the Apprentice wouldn’t be a challenge, you have the business mind of Alan Sugar, the savviness of Karen Brady, and the tenacity of Claude Litner.

This is you, and we need you to be the face of our company, to always put yourself on the line to ensure that the smiles stay firmly on the customer’s faces. You will work hard and fast because you take pride in your company as they do you!  Our Match Day Hospitality Management Team take responsibility of the delivery of the match day experience within the exclusive restaurants and bars on Club Level at the Emirates Stadium. with the guidance of the Food and Beverage Operations team. You will need to ensure your area meets the highest standards for food and beverage quality and that your staff exceed customers service expectations. 

From the Diamond Club, WM and Highbury Restaurants to Hospitality Boxes and Royal Oak and Corner Bars there are a range of club level areas we are looking for the right additional managers and supervisors to join our team.  You can view the areas at the following Arsenal video https://premiumconcierge.arsenal.com/matchday-hospitality/arsenal-hospitality-video/ 

The ideal candidate will have proven experience at management level in a dynamic and customer focussed premium Hospitality environment, will have a passion for customer service excellence and the ability to train with the support of standard operating procedures. 

This role is offered on a casual basis and is based around the Arsenal home fixtures at the Emirates Stadiums for evening and weekend work. The ideal candidate would be able to commit to 90% of the Arsenal fixture list when released in June. In return for loyalty we pay an attractive rate of pay from £10.56 per hour for Supervisors and from £14.49 per hour for Managers.

Benefits

Delaware North (UK) offers exciting and fulfilling career opportunities. We believe in developing our people as our future leaders and investing in their careers with training, a competitive salary, pension scheme, sick pay and company discounts. We value our employees and as such we like to reward success and encourage growth within our team. At Delaware North there are often opportunities to travel and explore the world, and as a global leader in Hospitality and Food Service, you would be perfectly positioned!

About Delaware North

At Delaware North (UK) our company vision is ‘to delight guests by creating the world’s best experiences today while reimaging tomorrow’. We've been doing it for 102 years in many of the world's most wondrous locations and 2018 will be no different. From airports to national parks, resorts to stadia, our teams are dedicated to delivering consistent world-class service to our guests and clients. None of this would be possible without the world class staff that we employ. We recognise you as our most important asset, and if you have the passion and drive to want to make a difference at a company that cares about your career then we need to hear from you……