The Langham, London

Assistant Operations Manager - London

London, Greater London
09 Nov 2018
15 Nov 2018
Job Type
Full Time
Assistant Operations Manager - London

The Langham, London is currently looking to recruit an Assistant Manager in our Conference & Events department. The Conference & Events team caters to modern business needs, affording clients with seamless service, anticipating every requirement with flexibility and flair as well as skills honed with service that has spanned three centuries. From intimate gatherings in the charming Private Carriage Rooms or state-of-the-art Meetings Rooms to extravagant banquets, you will look to deliver magical occasions for our clients, be it breakfast meetings, conferences, canapé receptions or special celebrations.

As Assistant Manager, your main duties and responsibilities will be to:

·         lead a team of Head Waiter and casual Waiters in the successful delivery of events and functions

·         supervise the events under your care, ensuring the highest standards of service are executed

·         ensure standards are consistently met within the department with regular training

·         maintain strong links with departments across the hotel

·         deputise in the absence of the Conference & Events Operations Manager


The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, Artesian Bar, The Wigmore, extensive Conference & Events facilities and Europe’s first Chuan Spa. The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.

The Langham, London offers a wide range of benefits which will include:

·         uniform and meals on duty

·         annual holidays of 4 weeks plus bank holidays

·         life insurance of twice the annual salary

·         season ticket loan

·         complimentary and discounted accommodation across Langham Hospitality Group

·         company pension plan

·         learning and development opportunities

·         eye care vouchers

·         colleague engagement and recognition system

·         discounts on gym membership, food & beverage and Chuan Body + Soul treatments/products

·         bespoke discount and reward schemes

·         Employee Assistance Programme that is free to use

·         many other exciting benefits are offered

  Requirement .

The ideal Assistant Manager will have –

·         previous experience in a similar 5* environment

·         strong leadership and operational skills

·         ability to think outside the box and pre-empt situations

·         good command of English and communication skills

·         flair, passion and a conscientious attitude

·         excellent focus on customer service

·         flexibility to work different shift patterns

Terms of employment
. Full time

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