Reservationist - London
Reservationist - Annabel’s - Mayfair, London
We are looking for an experienced Reservationist to join the team of our fantastic private members’ club, Annabel’s, part of The Birley Clubs.
The Birley Clubs encompasses some of London’s finest private members clubs; Annabel’s, Mark’s Club, Harry’s Bar, George and Bath & Racquets all based in the heart of Mayfair.
As Reservationist you will be responsible for bookings for the restaurants and the Private Dining Rooms, based at our Head Office in Fitzrovia. Our Reservationists assist with managing all phone and email restaurant bookings and enquiries in a polite, helpful and courteous manner. As Reservationist you will be confident communicating with customers and potential customers on the telephone, keeping clam under all circumstances and being able to multi task.
The ideal Reservationists will;
- Have previous experience in a similar role within a high volume restaurant environment or 4/5 star hotel
- A strong working knowledge of OpenTable or similar reservations system is desirable
- Confident in maximising bookings and enquiries for the benefit of the restaurant
- Have an exceptional telephone manner as well as being a natural communicator
- Have excellent written skills and a good command of english
- Be highly professional and articulate at all times
- Have excellent attention to detail and administration skills
- Have excellent time management skills and the ability to prioritise tasks and meet deadlines
- Be highly motivated, proactive and an excellent team player
We offer our employees:
- A highly competitive remuneration package
- Structured induction programme
- Extensive career development and training opportunities
- Life assurance cover
- Pension Scheme
- Discounted gym membership
- Access to our Cycle to Work scheme
If you are looking to be part of the team, enjoy interacting with customers on the telephone and want to work in a fast paced and vibrant environment we would love to hear from you!