Operations Manager - Newhaven
Operations Manager - Seahaven Swim & Fitness Centre
39 hours/week | £19,938.41 per annum
Wave is a dynamic charitable trust and social enterprise looking for driven and enthusiastic new operations managers to join the team. Candidates must be customer focused and have a proven passion for providing exceptional service. A can-do, pro active attitude is essential.
You’ll have strong experience in staff supervision and a great track record in driving targets, delivering high results and responding to changing priorities.
Excellent customer service experience is essential, as are skills in cash handling, reconciliation and financial systems. Strong interpersonal skills with the ability to adapt communications to suit different circumstances and brilliant organisational skills are vital. Experience of recruiting, training and developing staff is required.
Current First Aid Certificate, NPLQ, Pool Plant Operators Qualification or a coaching qualification in one or more sport are highly desirable but training can be provided if you do not hold these.
As Operations Manager you will lead and inspire a team of staff in delivering the highest possible standards of customer care and service delivery at all stages of a customer’s experience with Wave. Ensuring Wave becomes the leisure destination of choice for the communities in which it works.
Wave Leisure is a charitable not-for-profit Trust working to inspire active lifestyles through providing high quality, affordable and accessible health and fitness facilities and activities for our community. Every penny our customers spend with us goes into running our centres and any surplus we make is reinvested into developing even better facilities and services for them to enjoy. Wave won Company of the Year 2017 at the Lewes District Business Awards.