Holiday Sales Manager (Reception Manager) - Cornwall

St Minver

Set in the grounds of an old manor house, St Minver Holiday Park offers plenty of opportunities to explore with lovely fishing ports and beaches close by.

There's something for everyone at this park with a heated indoor pool, toddler pool, adventure play and picnic area.

At the end of a busy day, customers can unwind in the sauna, then catch up with the family over a tasty meal at the Pizza & Steakhouse Restaurant before enjoying the evening entertainment.

There's a range of accommodation at St Minver for holidaymakers including caravans, chalets. lodges or ownership deals.

Holiday Sales Manager (Reception Manager)

Do you have a passion for delivering outstanding customer service? Are you looking for a new and exciting challenge? We are delighted to be recruiting for a Holiday Sales Manager to join the team at our wonderful St Minver Holiday Park based near Wadebridge, Cornwall

Reporting to the General Manager the successful person will be required to manage and promote all holiday sales activities ensuring the maximisation of opportunities to improve park performance including upselling, upgrading and rebooking while constantly achieving and exceeding the highest levels of customer service in order to provide customers with the best holiday sales journey.

Your key responsibilities will include:

* Ensure that holiday accommodation meets and exceeds customer expectations and constantly review accommodation ensuring any issues are fed back to relevant departments.

* Ensure that the reception area is customer focused and that all point of sale materials including flyers and promotions are correct, maintained and up to date.

* Ensure that all communication lines, telephones & operational hours are managed and handled in a timely manner.

* To ensure that all gas and electrical testing is carried out within the agreed timescale.

* Manage budgetary costs for holiday sales and monitor and maintain effective cost controls.

* Work in collaboration with all park teams and central support to ensure all standards across all areas are operating at a high level and offering a great service to customers.

The successful Person will:

* Ideally have previous experience working within a Holiday Park or the Hospitality industry.

* Have experience of working within a reservation/checking-in function.

* Have first class customer service skills.

* Be comfortable leading, developing and motivating a team.

What can we offer you?

* Competitive rates of pay

* Discretionary bonus packages

* Fantastic team environment

* 25% discount on holidays for yourself, friends and family

* Stand-by breaks available at a discounted rate

* Full uniform provided where necessary

* Full training

To start Creating Amazing Memories with us, apply now!