About us

The Principal York, adjacent to the train station and dating back to 1878, provides the first tangible glimpse of the ambitions for and investment in the Principal hotel brand. All of the hotel’s 155 bedrooms have been given a beautiful look and feel by interior architects Goddard Littlefair, whilst the refurbished public spaces include The Garden Room, with views across the hotel lawns to York Minster in the background. The hotel also has a restaurant – The Refectory Kitchen & Terrace, serving fresh, seasonal produce from “God’s Own Country” – as well as a comfortable, cosy bar called the Chapter House.

Your day to day

Overview of the role

An exciting opportunity has arisen for a Bartender to join the team within our popular Chapter House Bar which was recently awarded Bar of the Year at the Visit York Tourism Awards 2018. You’ll be responsible for delivering the highest standard of beverages to all our guests to ensure guest satisfaction and to create memorable experiences.

Key Duties and Responsibilities

• Provide an attentive, yet unobtrusive service to our guests ensuring the highest standards of quality at all times
• Build rapport and anticipate guest needs whenever possible to enhance the quality of service and ultimately guest satisfaction
• Ensure all bar areas are kept clean and presentable, as well as ensuring the hygienic handling of all food and drink, in line with food and drink safety regulations.
• Greet guests in a warm and friendly manner, take and price orders and serve according to Company standard.
• Ensure the consistent preparation, presentation and quality of drinks.

What we need from you

As a Bartender it is essential you can demonstrate the following;

• Passionate about exceeding guest expectations
• Knowledge of wine and spirits
• Organised, able to multitask and show initiative with an eye for detail
• Exceptionally guest service orientated with an upbeat and positive personality

What we offer

• A competitive salary
• 28 days holiday each year, including bank holidays (this increases annually up to a maximum of 33 days)
• Hotel based incentive and recognition schemes
• Access to our Voluntary Benefits portal, which includes discounts on some travel, leisure time activities, health, retail and motoring
• Discounted accommodation with competitive colleague rates at our other hotels
• Long service awards which increase with length of service
• Excellent training and development opportunities within the hotel, the Company and our online e-learning portal
• Rewards for delivering sensational service
• Free meals on duty

Under the Immigration, Asylum and Nationality Act 2006, all prospective employees are required to provide official documentation of their eligibility to work in the UK.