Consensio Chalets

Chalet Managers - Relocation to the French Alps

Location
The French Alps
Salary
Competitive
Posted
01 Nov 2018
Closes
30 Nov 2018

Chalet Managers - French Alps

This is a diverse and extremely challenging “hands on” role with overall responsibility for every aspect of the chalet operation and for the performance of each individual member of the chalet team. The main emphasis in this role is on customer service, the key objective being to deliver a world-class hospitality service and to create unique and memorable holiday experiences for every client.

Main Responsibilities

  • management, training and development of each member of the chalet team
  • customer service delivery – incl. service of breakfast, afternoon tea and formal evening meal
  • proactive communication with guests to ensure all queries are answered and any special requests are met at the earliest opportunity
  • responsible for chalet cleanliness and presentation
  • responsible for all chalet laundry
  • managing of chalet budgets
  • completion of all financial and non-financial paperwork each week
  • communication with the Guest Relations Manager pre- arrival + post departure
  • general chalet maintenance – to report issues to Area Manager/Maintenance Team
  • maintaining general hygiene, health and safety standards
  • responsible for maintaining and improving local supplier relations
  • covering chauffeur duties when required
  • providing cooked breakfast when required

Package

Competitive salary, great accommodation and meals, travel to and from the Alps, 2 days off per week, full area lift pass, ski hire and winter sports insurance. Plus, the opportunity to work in world class chalets for a company that cares.

Candidate Profile

We are looking for the following key personal qualities and attributes:

  • highly professional with a 5 star service mentality
  • positive and flexible attitude
  • proactive, work well under pressure with great attention to detail
  • team player is essential
  • well presented at all times

Skills and Abilities Required

This role would suit individuals with the following skill set:

  • minimum 3 years of direct people management experience – preferably with small teams
  • previous 4/5 star hands-on hospitality or silver service experience is essential
  • excellent interpersonal skills
  • excellent organisation/time management skills
  • previous accounting experience
  • basic computer skill
  • full, clean driving licence is essential
  • conversation French is required
  • knowledge of ski resorts/season life is essential

All applicants must have a:

  • UK bank account UK
  • National Insurance number
  • European passport

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