Head of Country Operations - Worldwide
- Employer
- Selina
- Location
- Worldwide
- Salary
- Competitive
- Closing date
- 5 Dec 2018
View more
- Sector
- Fitness jobs, Operations Manager, Hotel jobs, Hotel Management, Travel & Culture, Senior Management (Travel)
- Job Type
- Full Time
Head of Country Operations - Worldwide
Our mission is to build a global movement where people live, travel, work and experience, while making meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet’s most beautiful places, to build community, to engage with locals and fellow travellers, to work and enjoy new adventures.
The Selina ecosystem consists of Hospitality, Food & Beverage, Tours, Wellness, Education, Development, Real Estate, Co-Working, Art & Design, Community Impact, Education, Surf, Sales, Marketing, and Technology. With 100+ Locations opening around the globe, we have multiple job opportunities at any given time.
What you will be doing
- Full P&L ( working to key margins across rooms, F&B, Tours and General and Administration) and operational responsibility for all properties within their jurisdiction
- Provide local input to define the country strategy
- Monitor schedules of all departments and ensure labour efficiency (payroll: revenue ratio) be a strategic driver in all country-level partnerships.
- Lead the country management and GM team to ensure that the business delivers its commercial,
- EBITDA and new site opening plans; all in line with the brand
- Actively participate in all hiring and training activities at country level and the recruitment of general managers for all locations in the country
- Liaise with the representatives of the different global departments to ensure they provide the right level and quality of support to the locations in the assigned country.
- Work closely with the Country HR to build significant people capability and developing a strong pool of talent within the business from country managers down to property level
- Personally oversee all country level procurement negotiations.
- Promote healthy relationships with other businesses and neighbours in the areas of our locations
- Keep innovating and bring improved standards, processes and training as the
- business continues to grow
- Be a vocal advocate for the Selina experience and brand
- Act as a legal representative for Selina in the assigned country
- Supervise the environmental health and safety staff or services in line with compliance
- Monitor schedules of all departments and ensure labour efficiency (payroll: revenue ratio)
- Supervise the environmental health and safety staff or services in line with compliance
- Drive your country/property teams to embody the spirit of the Selina brand and support the roll-out of initiatives from global teams to drive awareness, culture and financial performance
What you need for the role
- An excellent track record of commercial and results delivery throughout their career
- At least 5 years’ experience in multi-site operations or occupying a senior management role
- Experience of taking a business through a phase of growth/expansion
- Smart and strategic, but a real operator who is happy to be hands-on and get into the detail and lead from the front
- Be entirely at ease operating in an autonomous environment and have a sense of urgency, high energy levels and thrive with low support
- A leader with exceptional people development skills – the ability to inspire and engage large teams but also encourage a culture of learning, training and support
- A structured individual who can bring process and discipline to the operating model – creating a framework that does not stifle creativity or entrepreneurial flair
- Highly numerate with the ability to use data to make informed decisions
- English fluent and Native Language of the Country Assigned
- Strong management and negotiation skills
- The ability to hit the ground running and make an immediate impact
- Experience working in multicultural environments (preferred)
What you can expect
- A competitive salary
- Attractive bonus package
- Life insurance
- Flexible working
- Selina family discounts
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