Assistant Restaurant Manager - North Yorkshire
Assistant Restaurant Manager - The Majestic Hotel, Harrogate
At Cairn Group we’re ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we’re focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide
About the job...
The Assistant Restaurant Manager is responsible for making sure that their restaurants run efficiently, and that customers are satisfied with the quality of food and service they receive. You will be contribute to the business performance of the restaurants within the venue, and support in marketing activities, such as promotional events and discount schemes. You’ll prepare reports at the end of each shift / week to ensure cost controls are in place and on track. In the absence of the Restaurant manager you will have overall responsibility for the department, work to the highest of quality control, hygiene and health and safety standards, and ensure that all internal and external audits are meeting the required benchmark.
You’ll be polite and courteous when you welcome guests into the restaurant, during the service of the meal and answer queries or complaints from customers. It is extremely important that you lead the team to ensure they provide polite and efficient service at all times to maintain an exceptional standard of service and quality.
You will have had previous experience in a similar role in a restaurant or similar and have the ability to display excellent customer service skills in fast paced environments. You will also have excellent Food & Beverage knowledge, good financial awareness with a full understanding of Food & Beverage revenue streams and cost control. Applicants must be available to work any five out of seven days on a rota basis, so flexibility is required. We are looking for candidates who are enthusiastic, motivated, good team players, have excellent communication skills and attention to detail in order to deliver outstanding quality and service.
A palatial and stately Victorian property, The Majestic Hotel is a Harrogate landmark, set in 8 acres of private gardens in the heart of this elegant spa town. Built at the height of Harrogate’s prosperity in the 19th Century, The Majestic Hotel is a grand, opulent base from which to discover the town’s many fine buildings, excellent shops and beautiful parks and gardens, or head out into the magnificent Yorkshire Dales National Park.
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Meals on Duty
Cycle 2 work scheme*
Free use of Gym
* apply to positions above minimum wage