Complex Manager - Silloth

Complex Manager - Solway Holiday Village, Silloth

Hagans Leisure Group are delighted to be recruiting for a Complex Manager to join our busy and growing team at Solway holiday Village, Silloth, Cumbria, England.  We are looking a person who is unique, upbeat and friendly. A person with a passion for cocktails, great food, exceptional customer service and that want to be part of a team. Creating fantastic products and service is what we do, and we require an energetic, focused motivated and flexible person to join our teams. 

Duties

• Managing all aspects of the complex facilities, including entertainment, 2 x bars, food offering.
• Serve customers and guests food and beverages quickly and efficiently whilst maintaining excellent customer service at all times
• Maintaining a clean and presentable front of house environment  
• Maintaining a clean and presentable environment in other areas such as cloakrooms and rear of house
• Engaging with customers to ensure they feel welcomed and valuedControlling Cash management, stock, profit, department wages.
• Keeping up to date with onsite and company promotions and activities to assist customers
• Ensuring that good hygiene, housekeeping and cleanliness practices are maintained at all times
• Completing job-related training  
• Being involved and contribute to team meetings
• Adhering to Company Policies and procedures including licencing laws 
• Carrying out instructions given by the senior management of the Company 

Person Specification

• The ability and desire to work flexible and late shifts
• A professional and outgoing personality and prepared to engage with customers and the public
• The ability to work under their own initiative, work under pressure and work within a team
• Demonstrate a flexible approach to their work and be adaptable to the demands of the business
• A clear understanding of and ability to maintain Company confidentiality at all times 

Experience

• Food hygiene certification.
• Cellar experience.
• Knowledge of licencing laws.
• High standards of personal presentation.
• Good numerical and communication skills. 

Advantageous

• Personal Licence  

Benefits

• Competitive rate of pay 
• Pension available
• Fantastic team environment
• Full training, support and coaching
• On-Park Accommodation available 

Job Type: Full-time, Seasonal (potential permanent position available) 

If you're up to the challenge, please apply today with your CV - we aim to get back to all applicants as soon as possible.  We look forward to hearing from you!