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Customer Services Advisor - Peacehaven

Employer
Wave Leisure
Location
Peacehaven, East Sussex
Salary
£8,080 per annum
Closing date
25 Oct 2018

Job Details

Customer Services Advisor - Peacehaven Leisure Centre

18.5 hours/week | £8,080 per annum

Are you driven, enthusiastic and have a passion for providing exceptional customer service? We’re looking for team players with a can-do attitude to join our busy Customer Service Advisor team in centre.

Requirements

You should have great interpersonal skills and be able to remain calm and professional when facing challenges. Proactive and flexible, you’ll need to be able to handle a fast-paced changing environment with lots of innovative new initiatives just around the corner.

You’ll be able to provide first class customer service whether you’re face to face or on the phone and have knowledge of using tills and cashing up. 

Responsibilities

Working in reception, in our administration office on-site and around the centre, you will be welcoming customers, answering the phone, helping with enquiries, making bookings and cashing up. You will also be involved in helping new members get to know Wave and marketing Wave’s services to potential new customers.

About Us

Wave Leisure is a charitable not-for-profit Trust working to inspire active lifestyles through providing high quality, affordable and accessible health and fitness facilities and activities for our community. Every penny our customers spend with us goes into running our centres and any surplus we make is reinvested into developing even better facilities and services for them to enjoy. Wave won Company of the Year 2017 at the Lewes District Business Awards. 

Company

Wave Leisure Trust Ltd is a Charity and Social Enterprise with a Purpose of  "Inspiring Active Lifestyles" and a Vision; "To be at the heart of the improvement of health and wellbeing within the Community".

Formed in 2006, Wave is recognised as an award-winning leisure Trust, managing eight leisure facilities and the Newhaven Fort along with providing a vast range of activities and outreach initiatives.

Supporting well over 1 million active customer visits on an annual basis, Wave ensures all surplus revenues generated from activities are reinvested back into the community in the form of facility developments and refurbishments, employment opportunities or new programmes of activity.

Working across a range of sectors including Sport and Activity, Education, Public Health and Adult Social Care, Wave helps generations to be active, how they want, where they want, when they want.

Wave; keeping generations active, across the generations.

Company info
Mini-site
Wave Leisure
Location
Wave Leisure Trust
Downs Leisure Centre
Sutton Road
Seaford
East Sussex
BN25 4QW
GB

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