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Operations Manager - Richmond

Employer
Cairn Hotel Group
Location
Richmond
Salary
Competitive Salary
Closing date
14 Nov 2018

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Operations Manager -  Holiday Inn Scotch Corner hotel

At Cairn Group we’re ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we’re focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role...

This is truly a great opportunity for a forward thinking, pro-active individual.  This is an opportunity like no other, with a hotel to match. You will assist in maximising all areas of profitability, through revenue generation and productivity to ensure increased levels of customer satisfaction in the hotel.

As the Operations Manager you will be energetic, approachable and cultured with a sense of fun; always curious to discover more and share thoughtful suggestions with our guests.

Whilst hands on when the demand suits, you will also have a commercial focus and know all parts of your business- driving and monitoring guest experience and commercial success.

About you...

You will be a passionate hotelier with a proven track record of engaging a team, driving sales and delivering in excess of guest expectations.

There is much to work within this unique venue and great scope for someone who has innovative and unique ideas to create a destination venue for guests and the local community and put your unique stamp on the hotel.

You will actively guide and direct the whole team to ensure consistency of standards and ensure a high level of performance and service delivery achieved.

You will be responsible for ensuring all Health and Safety requirements are met for each department and will deputise in the General Manager's absence.

The Cairn Group’s Holiday Inn Scotch Corner hotel is a historic redbrick manor within six miles of both the Green Howards Regimental Museum and Easby Abbey.
Guests can relax in a room with a flat-screen TV and complimentary Wi-Fi access throughout their stay, or unwind inside the hotel’s Italian restaurant, casual bar, indoor pool or fitness centre.

Benefits:
IHG Staff Rate Scheme
IHG Friends & Family Rate
IHG Brand Training
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Meals on Duty
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)

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