Business Improvement Manager

Position: Business Improvement Manager
Reports to: General Manager
Location: The Spa at Beckenham
Salary: £28,000 DOE
Job Type: Permanent, 40Hrs a week
Start date: ASAP
Closing date: 12.10.2018

Are you passionate about leading and developing a business improvement agenda?

Mytime Active is seeking an outstanding team member to join our team, who will develop, drive and deliver Mytime Active's business improvement agenda; an agenda designed to contribute significantly to the achievement of Mytime Active's strategic aims and objectives.

As the Business Improvement Manager, you will join our business in a newly established role, establishing yourself confidently, professionally and quickly within the business to achieve demonstrable results by:

* Act as the commercial driver for the Spa at Beckenham
* Manage, lead, motivate and develop several members of staff (Heads of Departments) in order to achieve our objectives and offer overall support to the General Manager
* Identifying, measuring, evaluating and implementing strategies within the centre and region which will maximise business performance and compliance
* Support project management and mobilisation including the landing of major product development initiatives in collaboration with the Product Development team
* Evaluating and improving our customer journey with a focus on customer retention
* Supporting the diversification and integration of Mytime Active as our core products and services grow, extend and innovate
* Initiating, developing and maintaining effective external facing relationships within the local community and region to enhance the Mytime Active profile and brand, gaining opportunities to have a positive social impact on the community we serve as well as growing the business, and
* Championing Mytime Active's business strategy and social agenda with specific focus of the Spa at Beckenham

In this new role you will have the opportunity to:

* Raise standards, influencing how we deliver operationally and commercially
* Facilitate transformational change to improve our proposition
* Support and mobilise key strategic projects and new business initiatives
* Influence the centres plan and setting of key objectives

Benefits

In return, you get to work for a great company with like minded people with a competitive salary and benefits package including:

* Stakeholder pension;
* 25 days annual leave plus bank holidays and holiday purchase scheme;
* Free membership to Mytime Active Golf and Leisure for you and one other;
* Employee discount & salary sacrifice scheme including Childcare vouchers.

Additional Information

If you feel you have the skills and experience required for the role please send your CV with covering letter attached to:

All offers of employment are conditional upon you signing the contract of employment and the following being secured:

* Satisfactory health clearance;
* Two satisfactory references;
* Proof of attainment of qualifications
* Evidence of your right to work in the United Kingdom; and if applicable, satisfactory Disclosure and Barring Service (DBS) check.

Diversity at Mytime Active

Mytime Active applies its Equal Opportunities Policy at all stages of recruitment and selection. Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnic or national origins, religion or belief, age or trade union membership. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.