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Ice Rink Steward - London

Employer
Alexandra Palace
Location
North London
Salary
£7.83 per hour
Closing date
24 Oct 2018

Alexandra Palace's on-site ice rink is open all year round and hosts regular public sessions as well as ice hockey, courses, private lessons, birthday parties and events.

We are looking for Stewards to join the ice rink team on a casual basis. Shifts will be offered on an as and when needed basis however you will need to be available to work some shifts over evenings, weekends and the Christmas period. You should also be available to attend a few hours of training (on flexible dates). 

You will be a confident skater with experience of dealing directly with customers and educated to GCSE level or equivalent.

Key duties and responsibilities

  • Supervise customer on the ice by helping skaters to skate safely -  25%
  • Deliver an efficient and effective skate hire service - 25%
  • Greet customers, check tickets and answer customer enquiries - 20%
  • Maintain a clean and tidy working environment - 10%
  • Host ice skating birthday parties - 10%
  • Assist with resurfacing the ice in between skating sessions - 5%
  • Act in a health and safety capacity at hockey matches - 5%

Person specification

Essential

  • Educated to GCSE level or equivalent
  • Ability to ice skate with confidence
  • Experience of working directly with customers
  • Reliable
  • Punctual
  • Team player
  • Available to work a flexible shift pattern including weekends, evenings and some bank holidays

Desirable

  • Experience of working in an ice rink or leisure venue
  • Knowledge of Alexandra Park and Palace operations and events
  • Knowledge of health and safety processes and procedures
  • Basic 1st aid

Please note that this is not an exhaustive list - see the job pack and job description for full details

To apply please submit your CV and a covering letter.

Applications will be shortlisted on receipt.

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