Team Member - London
Team Member - Greggs Robin Hood
Team Members are the face and voice of our organisation, engaging with our customers and offering a fantastic shopping experience no matter what time of day.
This means a passion for delivering fast and friendly service, pride in preparing our much loved products and keeping the shop clean and tidy; of course they’ll be time for some fun along the way.
You’ll fit right in if you’re not afraid of hard work and commitment. Some customer service experience always comes in handy although not essential.
To be able to:
- Deliver a fast and friendly service to every customer consistently
- Work as part of a team focused on delivering a fast and friendly customer experience
- Achieve consistently high standards to meet customers’ expectations
- Deliver relevant added-value to customers to increase sales
- Support profit protection through effective cost control
For the role above, the employer is RFF Limited, which is the food services subsidiary of MRH (GB) Limited – the largest independent owner and operator of service stations in the UK with almost 500 outlets stretching from Cornwall to the North of Scotland.
All of RFF’s food services stores are located at one of the service stations owned by the MRH (GB) Limited group and depending upon the specific location each store is branded as either Costa, Greggs or Subway.
Each job role is specific to the brand that is mentioned in the advertisement but every role will require the job holder to demonstrate the highest standards of customer service as required by both the individual food brand and RFF Limited.