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Assistant C&B Manager

Employer
Cairn Hotel Group
Location
Birmingham Conference & Events Centre, Birmingham
Salary
Competitive Salary
Closing date
7 Nov 2018

At Cairn Group we’re ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we’re focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role…

As Assistant Conference & Banqueting Manager you will support with the management, training and leadership of the Conference & Banqueting department. You’ll be responsible for delivering exceptional customer service whilst ensuring that the operational delivery of the client’s event runs without a hitch and too the agreed specifications. Types of events you will be running will range from small family gatherings to large weddings, parties or exhibitions.

About you…

We’re looking for someone with exceptional customer service & communication skills. Someone who has the ability to take the function sheet listing the clients agreed specification, and deliver a memorable experience, no matter how big or small the event may be. You will need good leadership skills to motivate and lead your team, the confidence to liaise with other departments to ensure the client’s needs are met, the ability to think on your feet to meet any last minute requests or changes, and a can-do attitude. Flexibility is important as this role will likely include weekends, early starts, and late finishes. 

The BCEC offers a versatile mix of event spaces ideal for conferences, exhibitions, board meetings, award dinners, networking and charity events.  Most of our function space is fully-flexible and interconnecting and can comfortably accommodate a large scale conference for up to 1,000 delegates with ample breakout space for seminars, training sessions and refreshments.

Benefits:
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Uniform
Cycle 2 work scheme*
IHG Staff Rate Scheme
IHG Friends & Family Rate
(* Applies to positions above minimum wage)

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