Night Receptionist

 Night Receptionist

At Holiday Inn® Hotels & Resorts our job is to bring the joy of travel to everyone.

That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand you’re more than just a job title.

At Holiday Inn we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one.

The Holiday Inn London - Kensington is located just off Kensington High Street. It’s a 706 bedroom 4 star hotel with 13 meeting rooms and extensive spa facilities, and we are looking for a Night Receptionist to join our busy and professional team. We need someone, who is charismatic, professional and well groomed.

In return, the Holiday Inn London - Kensington will give you a competitive salary and benefits package, as well as opportunities to learn new skills and grow your career.

 Have you got attention to detail and organisation?

We are looking for a Night Receptionist for our Front of House Team in our property in the heart of Kensington on a 4 on 4 off shift pattern.

The Kensington Close is a busy four star hotel - we offer great opportunities for your development and a great working environment!

As Receptionist you will be responsible for providing the first point of contact for guests and visitors to the hotel in a professional and efficient manner.

Responsibilities:

• Check guests in and out of the Hotel through the Hotel’s Front Office system
• Follow the shift and security procedures determined by the Front Office Manager
• Take reservations as required
• Maintain all necessary records and documents legibly and neatly
• Prepare accurate and timely reports as required
• Ensure personal presentation and quality of work is of the highest standards at all times to project a professional image to clients
• Ensure product knowledge on Hotel products and services is up-to-date at all times
• Maintain at all times a good liaison and working relationship with colleagues and clients
• Provide support and coaching to new team members within the Front Office team
• Attend training sessions in order to maintain and improve professional capabilities

Package benefits

• Meals on duty
• Provision and laundry of uniform
• Employee discounts
• Educational support
• Employee recognition awards
• Performance review and personal development plan
• Internal transfer and promotion opportunities
• Support in the development of your career
• Preferential room rates for yourself and family
• Free employees events

In line with the requirements set by the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of the eligibility will be required from candidates as part of the recruitment process.

This hotel is independently owned and operated by Kensington Close Hotel Limited.

Thank you for your application. However, please be aware that due to the high number of applications we will contact only successful candidates. Therefore, if we have not contacted you within 10 days of your application, we are sorry that we will not be able to help you in your search for a new position.