Personal Holiday Advisor - Reading

In a nutshell

We're Virgin Holidays. And this is no ordinary travel sales role. Join us as a Personal Holiday Advisor, and you will help our customers to once-in-a-lifetime experiences from luxury Caribbean beaches to African Safaris. It isn't just our customers who can experience this - our team get the amazing opportunity to use seven return flights to travel anywhere on the Virgin Atlantic network. The targets you have to meet are ambitious, but for those that succeed, the rewards are impressive.

Day to day

Join us in our Reading concession in a department store and you won’t just be a sales person. You’ll be an entrepreneur, marketing guru and dreamweaver, using your imagination to set the scene for our customers’ perfect holiday.  You'll know all of our products like the back of your hand, and you’ll suggest ways for our customers to upgrade their holiday to really fit with their preferences. You will also drive new business through helping out with attention grabbing events and social media campaigns.

Above all, you’ll surprise and delight our customers at all times – making sure they get the real star treatment. If things don’t go to plan, you will be pro-active and confident to investigate and resolve every question straight away.

About you

The ideal candidate will have previous experience of working in a target driven sales environment, with an understanding of the long-haul product and the ability to deliver impressive levels of customer service. Above all, you will have the people skills and imaginative flair to sell luxury holidays alongside being committed to achieving targets and overcoming challenges. In return, you'll get to work within a culture that is fun, dynamic and fast paced and be part of a high performing retail sales team whilst sharing in the many benefits of working for the famous Virgin Brand.

All successful applicants will need to commit to undertaking our fantastic four week full time training course. This will include travelling to our Head Office in Crawley for weeks' 1, 2 and 4 where a selection of our training will take place. You will then be in store for week 3 where you will start putting into action what you have learnt. So if you feel you have the above skills and enjoy multi-tasking and thinking on your feet within a busy and bustling retail environment then why not apply today!

The perks

Our pioneering spirit and passion keeps our brand vibrantly alive. That's why we give our people the rewards that they deserve. We have a whole host of benefits in place to help you enjoy life to the full, as well as a world of travel opportunities including up to seven flights a year to a wide range of fabulous Virgin Atlantic global destinations. We also offer a competitive benefits package including pension and private medical schemes, life assurance, child care vouchers and excellent discounts across the Virgin Group of companies. We appreciate that life is busy, so when operationally possible remote working is available.

Be you - our differences make us stronger

Virgin Atlantic and Virgin holidays are equal opportunities employers and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Our aim is to employ people who reflect the diverse nature of society which is why we strive to provide an inclusive environment where individuality is celebrated and we can unleash the potential of our brilliant mix of people.

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To all recruitment agencies: Virgin Holidays does not accept unsolicited agency CV's. Please do not send unsolicited CV's to our job openings or to Virgin Holidays employees. Virgin Holidays is not responsible for any fees related to unsolicited CV's.