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Holiday Home Sales Advisor - Essex

Employer
Parkdean Resorts
Location
CO14 8HL Walton-on-the-Naze, Essex
Salary
£19500 - £19500
Closing date
22 Oct 2018

Job Details

Holiday Home Sales Advisor - Essex

Naze Marine

For those that exploring the great outdoors, Naze Marine Holiday Park, with its relaxed atmosphere and peaceful setting, is perfect.

The park is surrounded by areas of historical and natural importance whether its the sandy beaches and coastline that's filled with fossils or watch the sailing boats on the Walton Channel.

With a great programme of activities and entertainment, Naze Marine offers customers the chance to holiday in one of our caravans, bring their own tourer or join us as a caravan owner.

Holiday Home Sales Advisor

Are you passionate about customer service and sales?

Parkdean Resorts has a fantastic opportunity for a Holiday Home Sales Advisor to join the team and help us in Creating Amazing Memories at Naze Marine Holiday Park!

Reporting to the Holiday Home Sales Manager you will be tasked with meeting and exceeding the targets and financial performance requirements of caravan sales department.

Your main responsibilities will include:

* Selling of caravan holiday homes and lodges to both new and existing customers

* Liaising with owners in order to solve problems in a timely and effective way ensuring that all issues are logged monitored and resolved to the owners satisfaction.

* Follow instructions for processes for telephoning, brochure mail-out, email contact, call-back and follow up for new enquiries. Updating of the CRM system for lead-bank.

* Adhering to sales process for presenting the full and clear facts to customers, presenting site fees and associated costs clearly and ensuring the customer is fully informed to make a decision.

* Selling of finance packages to customers and ensuring paperwork is understood by customer and completed correctly.

* Advising customers of the insurance package within the FSA guidelines

* Cash handling adhering to company procedures.

* To ensure that the sales / profit contribution are as per budget and individual plan are met. This can be also be measured in appointment generation.

* To demonstrate and fulfil effective handover of sold units to customers, whilst ensuring customer after care and service.

* To ensure customer debt is paid on time and key handover only after full receipt of monies.

* To work in a safe manner, with due diligence towards yourself , colleagues , customers and general public at all times.

The successful candidate will have:

* Excellent customer service skills

* A passion for sales and targets

* Honesty, Professionalism and Respect

* Resilience

* Brilliant verbal and written communication skills

* Influence and Negotiation skills

* Good planning and organising

* Problem Solving

* Previous caravan/lodge sales experience is desirable but not essential ss full traiing is provided

What can we offer you?

* £19,500 basic salary + uncapped commission

* Discretionary bonus packages and incentives

* Fantastic team environment

* 25% discount on holidays for yourself, friends and family

* Stand-by breaks available at a discounted rate

* Full training and support

* Career development opportunities

To start Creating Amazing Memories with us, apply now!

Company

Parkdean Resorts was formed in November 2015 following the merger of Parkdean Holidays and Park Resorts. Today, we own and operate 67 holiday parks across England, Scotland and Wales as the UK’s largest holiday park operator.

With numerous awards under our belt, we’re constantly striving to offer the best holiday experience to our customers and owners. Using our years of combined experience, we aim to create an open and honest dialogue with our customers to find new ways to expand and improve. 

 

Company info
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Parkdean Resorts

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