Leisure Receptionist - Bath

Leisure Receptionist - Macdonald Hotels & Resorts - Bath Spa

Macdonald Leisure Receptionists play a vital role in delivering a great guest experience to all our guests. They have a keen eye for detail, an organised approach and a willingness to exceed our guest expectation. Often operating on the front line, they are the real ambassadors of our company, and are committed to consistently delivering high standards

Our Leisure Receptionists are professional individuals who can work on their own initiative and are key players in our Spa and Leisure team.

They will be passionate about a career in hospitality; they will be responsible for providing a friendly, welcoming and efficient service to all hotel leisure guests and members, in line with the Hotel’s vision and values on customer satisfaction. Our Leisure Receptionists are key in helping to deliver our core standards and provide our guests with a great stay every time.

This position will include shifts working Saturday and/ or Sunday. Additional hours may be required to support the hotel during our busier periods including bank holidays.

Experience using Premier Spa software would be beneficial but not essential as full training will be given.

Benefits:

• Employee Awards
• Group Pension
• Childcare Vouchers
• Cycle to Work Scheme
• In store and Online discount cards
• Life Assurance
• Health Care Assistance Fund
• Friends and Family Discounts