IT Administrator - London

IT ADMINISTRATOR – THE LANGHAM, LONDON

 

The Langham, London is looking to recruit an Information Systems Administrator to join our team of three dedicated IT professionals.  

 

Reporting directly to the Information Systems Manager, your duties will be to provide support to all hotel guests, operational departments and back of house colleagues; managing support, workstations/computers/laptops, all hotel systems/servers/infrastructure and assist with any relevant projects.

 

You will need to ensure that all Information Systems run efficiently at all times; e.g. Oracle products Opera and Micros POS, Newmarket’s Delphi and Market Vision, Concept Spa, Sun Accounts, Microsoft Servers 2003/2008/2012, Exchange Server 2010; along with many bespoke products and interfaces which are hotel specific

Investigate and resolve software and hardware problems of servers, guests and colleagues.

Provide first line support (via on-call rota with other members of the IT department) via telephone, email, remotely and in-person via the standard operating procedures and ticket logging process with a view to resolve the issue as soon as possible.

The Langham, London offers a wide range of benefits which include: meals on duty, holidays, free accommodation at other Langham Hotels, Company pension plan, colleague recognition system, learning and development opportunities and many more.

 

The Langham London, London’s Original Grand Hotel and flagship of the international Langham Hospitality Group comprises 380 luxury bedrooms and suites, the acclaimed Roux at The Landau and Palm Court restaurants, the Artesian Bar, extensive Meeting & Events facilities and Europe’s first Chuan Spa.

 

The team at the hotel prides itself on creating enchanting encounters for our guests and we’ve been doing so since 1865.

  Requirement .

Key requirements for the Information Systems Administrator role are as follows:

 

Previous experience of working in IT within Hospitality related environment is desirable

Knowledge of Active Directory, Microsoft Server 2003/2008/2012, Group Policy

Knowledge of Microsoft Exchange Server 2010/2013

Knowledge of hotel systems such as Opera, Micros, Materials Control, SUN Accounting etc.

Able to work as part of a team or independently

Problem solving and analytical mind

Terms of employment
. Full time