Food & Beverage Operations Supervisor- Teddington

About Us:

The Lensbury situated by Teddington Lock is a four star Hotel and Conference Centre, hosting conferences and special events including weddings and private parties. The Lensbury is also a well regarded private members’ club with a swimming pool and fantastic gym and studio classes.

DUTIES

• Responsible for the day to day running of all The Lensbury food and beverage areas
• Greet all customers upon arrival and maintain a high level of customer service at all times
• Deliver exceptional experiences for our customers
• Staff Supervision of the shift to include opening and closing procedures and ensure staff work flexibly across the service to meet business needs
• Ensure standards are maintained to a high-end four star standard
• Cover of Duty management shifts for the hotel operation as required
• Ensure all statutory and Lensbury health & safety, hygiene standards, staff development and licensing requirements are maintained at all times and hold responsibility for one of these specific areas

CANDIDATE SPECIFICATION

• Previous experience in various food and beverage areas
• Experience of stock and cellar controls would be an advantage
• Methodical approach to work and demonstrate a ‘can do’ attitude
• Ability to supervise a team
• Duty management experience would be an advantage
• Excellent customer service skills with a flexible approach to duties

TERMS AND CONDITIONS

• 39 hours per week, worked on a shift rota basis to include week days, evenings and weekends.
• Uniform provided
• Free meal whilst on duty
• Use of leisure facilities including gym, swimming pool
• BUPA and Pension contribution on service criteria