Duty Manager - Mill Hill, London

Duty Manager - Mill Hill, London

We are looking for a full-time Duty Manager to join our management team, you will be responsible for the smooth running of our Club, that means everything from leading staff, managing a department ,and maintaining quality and standards in all areas. Conducting tours and helping to achieve sales targets, to resolving issues as quickly as possible.

An experienced and highly organised Duty Manager, you share our passion for excellent customer service. You care about our members, so you'll seek opportunities to build rapport with them and ensure they're happy with their experience, keeping our retention levels high. 

Ideally, you'll bring sales experience to the role. You will certainly have the enthusiasm, communication skills, collaborative spirit and 'can do' attitude it takes to inspire our team and help build our membership base.

In return we offer great training and career development for candidates that show a genuine passion for keeping The Laboratory at the forefront of Health and Fitness provision. As part of the salary package we also offer 28 days annual leave, Gym, Spa and Club usage, clothing allowance as well as a sales bonus commission structure.