Housekeeping Manager - North Yorkshire

Cayton Bay

If you're looking for a holiday where you can spend your days relaxing on beautiful beaches and trying a range of action packed facilities on-park, then Cayton Bay Holiday Park could be perfect.

There is a great range of activities on the park to keep everyone entertained, whilst the seaside resort of Scarborough is just a stone's throw away.

Active types will love the sports court, volleyball, and basketball, or, if you fancy a paddle in the sea, the beach is only a ten-minute walk from the park.

If you're looking for things to do in the evenings, why not try the food at the Boathouse Bar and Restaurant? After a tasty meal you can sit back and take in some entertainment at The Oasis Showbar to finish off your day.

Housekeeping Manager

Reporting to the General Manager, you will be required to lead a team in providing a professional Accommodation function to holiday sales customers to ensure that service standards such as presentation and cleanliness are outstanding at all times to exceed customer expectations and create the very best first impression.

Your key responsibilities will include:

* Planning and execuinge rotas and resource schedules to ensure the Accommodation team are in the right place at the right time to deliver outstanding customer service and standards whilst also maintaining an effective and sustainable cost per clean.

* Checking beds, linen, pillows and duvets on each intake, monitoring to ensure stock is repaired and replaced as required and report any repairs to the Maintenance Manager.

* Checking all equipment including smoke detectors and fire extinguishers, fridges and freezers, cookers and microwaves are in good working order and report any which are not to the Maintenance Manager.

* Ensuring that courtesy calls are carried out consistently to maintain a true understanding of each customer's experience.

* Working with the General Manager to improve and maintain Reevoo scores and increase positive guest comments.

* Proactively support in the development of all accommodation team members, ensuring that any training requirements are met.

The successful Person will:

* Have previous experience of of supervising or managing a housekeeping team.

* Ideally have experience of manging a housekeeping function within a holiday park or hotel.

* Experience of managing a budget and rota system

* Experience of taking accountability and responsibility for personal and team development.

* Have outstanding customer service skills.

What can we offer you?

* Competitive rates of pay

* Discretionary bonus packages

* Fantastic team environment

* 25% discount on holidays for yourself, friends and family

* Stand-by breaks available at a discounted rate

* Full uniform provided where necessary

* Full training

To start Creating Amazing Memories with us, apply now!