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Wine Waiter - Fleet - Ship Based

Employer
Carnival UK
Location
Fleet, Hampshire
Salary
Competitive
Closing date
3 Oct 2018
Wine Waiter - Fleet - Ship Based

We are currently recruiting for Wine Waiters  within the restaurant department. As a Wine Waiter you will serve passengers and/or crew members and provide a professional bar service at all times. You will be enhancing both the passenger and crew experience, whilst fully adhering to company service standards. Our onboard outlets are some of the most luxurious at sea and you will be expected to keep the outlet neat and tidy at all times. You will be required to use and maintain all bar equipment correctly, reporting any repairs required promptly.

Responsibilities:

  • Assist the Chief Sommelier with wine

  • talks, tasting sessions and presentations for passengers.

  • Prepare pre-orders of wine and ensure they are on the tables in preparation for the service period.

  • Confidently and professionally engage with passengers providing information and answering wine questions.

  • Serve wine and beverages to passengers, officers and crew complying fully with the Responsible Service of Alcohol policies and procedures, informing the Chief Sommelier when a passenger has consumed excessive alcohol.

  • Actively generate wine sales and cash profit by promoting set promotions and consulting on fine wine selection including how to pair wine with food.

  • You will also be expected to follow all working and cleaning routines and rotas and ensure the appearance and condition of all items including glasses, equipment and bottles meet the required standards.

    Ideally, for this role you will have experience of working onboard a cruise ship or a 4/5 star establishment. However, the above are not essential. We believe in hiring people with the right attitudes and strengths over their competencies.

    As Wine Waiter you will be expected to deliver exceptional service to all of our guests onboard. So if you are passionate about delivering a great service experience this may be the role for you. In addition we would love it if you were a natural at anticipating and responding to guests needs. As Waiter you will have to share knowledge of wines with our guests and colleagues. Therefore, your ability to communicate effectively and fluently in English is essential.

    This is a fantastic opportunity to work for one of the world’s leading Cruise brands. Life on board involves working 10 hours a day, 7 days a week for the time that you are on board. Your ten hours will be split between morning, afternoon and evening activities. Apply today to be considered.

    Please note that there are no STCW requirements for this role

    About us

    ‘Better together’ is one of Carnival UK’s core values. This means we are working hard to build a flexible and inclusive culture. As part of our culture difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity.

    Carnival UK is the operating company for P&O Cruises and Cunard. We provide unforgettable holiday happiness and operate a winning culture to achieve standout success.

    Our Cunard ships have been defining sophisticated ocean travel for over 175 years. Our ships are known as The Most Famous Ocean Liners in the World.  We continue our legacy with Queen Mary 2, Queen Victoria and Queen Elizabeth. Our flagship, Queen Mary 2, provides the only regularly scheduled transatlantic service between Southampton and New York. In 2022 our 4th Queen will join our Cunard fleet.

    P&O Cruises have seven ships, including our flagship Britannia which joined our fleet in March 2015.  Our two new ships, the largest in the UK market, will join the fleet in 2020 and 2022. We offer experiences tailored towards British tastes by combining genuine service, a sense of occasion and attention to detail. We ensure all passengers have the holiday of a lifetime, every time.

    It takes great passion and real dedication to maintain our position at the top. That’s why people are at the heart of our journey delivering the highest standards to our valued customers. With support to help you reach your potential, attractive company benefits and incredible employee offers on discounted cruises we want your career with us to be successful and fun.  Join us on our journey, apply now.

 

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