New opportunity not to be missed!

Luton Hoo Hotel Golf & Spa have an exciting opportunity for a dedicated and enthusiastic Night Auditor/ Porter to join our growing team. You will receive a competitive salary, plus excellent benefits.

Luton Hoo Hotel Golf & Spa is one of the country's finest 5 star hotels, is set in the heart of 1065 acres of historic gardens and parkland. With our 2 rosette Wernher Restaurant and award winning Adam's Brasserie we are committed to delivering hospitality to the highest standard. Our five star facilities include a luxurious spa, championship golf course, state of the art conference facilities and shooting school.

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The Night Auditor/ Porter role:

Will assist the Night Manager in providing a smooth and efficient Night Service & Night Audit. This will ensure that our 5 star high level customer service is maintained on a 24 hour basis. As Night Auditor/Porter you will ensure that a thorough and comprehensive hand-over is carried out from Reception at the start and end of the shift. The Night Auditor/Porter will also be responsible for providing a late guest check-in and information service.

The Night Auditor/ Porter will:

• Be able to demonstrate a proven track record in Reception, Night Porters or related discipline in the hotel or travel trade industry preferably gained within a 4/5 Star establishment.
• Be computer literate and preference will be given to candidates who have experience in Opera Fidelio or similar advanced PMS systems.
• Require an excellent command of the English language both verbal and written and outstanding communication and leadership skills.
• Be able to demonstrate a clear understanding of the highest level of customer service.

Benefits

• A share in the Company Gratuities scheme.
• An Employee Assistance programme.
• A range of flexible benefits to help you manage your lifestyle.
• Our reward and recognition scheme; GEM's.
• Fantastic Company discounts and reduced rates for employees and family members across all four of our stunning hotels in beautiful locations.
• Company personal contributory pension scheme.
• Meals on duty compliments of the Chef.
• Quality uniforms provided