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Receptionist

Employer
Cairn Hotel Group
Location
County Hotel Carlisle, Carlisle
Salary
Competitive Salary
Closing date
10 Sep 2018

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At Cairn Group we’re ambitious. With a varied and extensive UK portfolio of hotels, bars and restaurants in our portfolio, we’re focused on continual growth and are in it for the long haul. We are a family owned business with family values at our core, with a growing team and sites UK wide.

About the role...

We are seeking a friendly, personable, customer focussed Hotel Receptionist to join our team!
For us, delivering consistent exceptional customer service and looking for opportunities to exceed customer expectations wherever possible, is what's most important.

You'll provide an outstanding welcome and farewell to our guests (You are the first and last person they are likely to see,) and an exceptional customer service throughout their stay with us at the hotel.
They'll also be some administrative duties which include: Telephone enquries, Reservations, Guest Arrial Reports, Preparing bills, take payments, conduct end of shift / day banking.
Our shift pattern is based on 5 days from 7 - This role will include weekends.

About You...

Personality is Key for this role.
Experience within Customer Service.
Experience as Hotel Receptionist is desirable but not essential.
Experience using OPERA PMS is very desirable but not essential.

The County Hotel Carlisle is a three-star hotel from the Cairn Group which can be found in the city centre of Carlisle directly opposite from Carlisle Rail Station.
Guest’s enjoy breathtaking views of King Henry VIII’s historic Citadel and also be within a ten-minute walk of the picturesque Carlisle Castle,

Benefits
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month & Golden Ticket Award
Pension scheme
Cairn Academy' Training & Development Opportunities
Childcare Vouchers*
Cycle 2 work scheme*
(* Applies to positions above minimum wage)

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