Skip to main content

This job has expired

Guest Relations Executive - London

Employer
St Pancras Renaissance
Location
St Pancras, London
Salary
Competitive
Closing date
28 Aug 2018

Guest Relations Executive - St. Pancras Renaissance Hotel London

Start Your Journey With Us

We are looking forward to welcoming you into a world of career development, where there is a real focus on sharpening your skills within a world-class environment. St Pancras Renaissance hotel promotes exceptional skills, and you will have a platform on which you can showcase your expertise and creativity. A team of expert hospitality professionals awaits you.

Our ideal Guest Relations Executive

What we're looking for:

  • A team-first attitude 
  • Great event execution and hospitality skills as well as attention to detail
  • Positive outlook and outgoing personality
  • Previous supervisory experience in a similar quality, five-star, high volume environment is a big plus

As our new Guest Relations Executive, you will be responsible for:

  • responding to any questions from guests, and follow up with guests to ensure their requests have been met to their satisfaction
  • Take and confirm reservations and cancellations.
  • Supplying guests with information regarding property amenities, services, room features, and local areas of interest and activities
  • Responding to guest requests for special arrangements or services (e.g. spa services, transportation, religious services, babysitting, dry cleaning etc.) by making arrangements or identifying appropriate providers

Your Rewards and Benefits

In addition to the benefits you would expect from being part of a luxury, iconic brand, we also offer the following benefits:

Discount across our food and beverage outlets as well as discounted stays

  • Monthly recognition events 
  • National and international career development opportunities
  • Discount at major retailers across the UK
  • Access to free language lessons
  • Meals on duty and so much more...

Experience the dramatic St. Pancras Renaissance Hotel London. Our historic hotel, originally designed by famed architect George Gilbert Scott, first opened its doors as the Midland Grand in 1873 and welcomed guests traveling through St. Pancras Station. Now, this iconic, five-star luxury hotel has been reborn to combine today's modern conveniences with the elegance of yesterday's grand accommodations. 

Part of Marriott International, the world's largest travel company, we are now recruiting for an experienced Conference & Banqueting Supervisor to join our award winning team. 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert