Meeting & Events Sales Coordinator

Old Thorns is a four-star hotel resort in Hampshire. The hotel is easily accessible from the A3, and only 30 minutes from the M25 and Portsmouth. Old Thorns offers a wide range of accommodation, conference & function facilities, health club, beauty spa, restaurants & bars, a championship golf course. We are a popular venue for corporate events, conferences, weddings, tribute nights, golfers and spa guests.

We are seeking a Meetings & Events Sales Co-ordinator to work within our busy Events Sales Team for a 12 month fixed term contract.

Main Responsibilities:

• To assist with all organisational aspects of meetings and events from proposal to delivery including providing quotations, processing of bookings and payments, liaising with other departments, sourcing and implementation of client requirements, preparation of facilities and assisting with the delivery of events
• Setting, communicating and maintaining timelines and priorities on every project 
• To ensure effective and efficient communication to all other departments
• Building relationships with existing clients in an attempt to increase their current spend 
• To ensure all sales related enquires are dealt with in a speedy and efficient manner
• To deliver high quality customer service combined with a commercial focus on promoting and driving business
• To ensure tours of the facility are conducted in a professional manner at all times 
• To ensure company procedures and processes followed at all times
• To assist with driving marketing and sales activities
• To support sales office with the completion of daily function sheets and all reports

Knowledge/Skills & Experience Required:  

• Previous experience within a similar role or within the hospitality industry is advantageous
• Excellent interpersonal and communication skills (written and verbal)
• Confident, with good customer service skills and driven to maximise sales
• Good all round administrative skills and be computer literate with skills in MS Office
• Highly organised and able to work to deadlines 
• Able to work under pressure 
• Excellent administrative skills with strong IT skills  
• Team player with a flexible attitude

As well as a competitive salary we offer training & development, company pension scheme, discounted gym membership, company uniform and free on-site parking.

Due to the high volume of applications received, we are unable to respond to unsuccessful candidates.  If your application is of interest to us we will normally contact you within 2 weeks of receiving your application.