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Front of House Manager

Employer
De Vere
Location
De Vere Theobalds Estate
Salary
£23000 - £23000
Closing date
15 Aug 2018

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Job Details

What is the main purpose of the role?

Our Front of House Manager will be someone who takes control, accountability and ownership for the management of all Front of House departments. You’ll promote a positive environment where colleagues are multi skilled to ensure the guest always receives the friendliest and most efficient service possible, while also positively approaching any sales opportunity to maximise sales revenue and exceed budgeted sales targets.

Working closely with your team, you’ll make sure that all colleagues are aware of each day’s business such as any VIPs of the day and any special requirements that may be needed. We are looking for someone with the ability to quickly build strong rapports as the role requires the frequent liaison with a range of other departments such as housekeeping, maintenance and guest relations.

The Ideal Candidate

We are looking for someone who ideally has Front of House Manager experience within a similar sized hotel with the ability to really motivate their teams and delegate effectively. A strong knowledge of the hotel/leisure sector is also key, alongside excellent organisation and time management skills.

Exceptional communication skills are a real necessity, and you’ll need to be able to build effective and strong working relationships with a range of key stakeholders in the business, as well as create a rapport with guests.

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