Spa Sales & Reservationist - London
We are currently recruiting for a Spa Sales & Reservationist to join our award winning luxury Spa. Based over two floors, our Spa comprises numerous treatment rooms offering a variety of specialist products and services, a Spa suite and a 25m swimming pool and adjoining vitality pool.
The ideal candidate would have reception experience and be a natural with guest relations. You will be a professional team player, attentive and focused with the ability to engage with our guests anticipating their needs to deliver informal yet impeccable service on the phone and face to face.
In this role you will be responsible for meeting and greeting our guests and members whilst also making repeat and new bookings. You will be responsible for maximising the revenue of the Spa through effective scheduling, treatment room bookings and product sales.
As an ambassador for the Spa you will be expected to deliver the Hotel standards, demonstrate exceptional and proactive guest relations and provide flawless service whilst ensuring the comfort and well-being of our guests.
We encourage a diverse workforce however you will be required to have good levels of written and spoken English and be eligible to work in the UK. Fluency in a second language would be beneficial.