You are as efficient as the latest smart phone, as determined as a Flanker and are so organised you've already got your diary for the rest of the year all planned out to the last millisecond.

This is you, and we need your stand out administrative and customer service skills and keen eye for detail to join the Front Office (Reception) team at the DoubleTree by Hilton at Ricoh Arena. The Hotel itself was refurbished in October 2015 and boasts 121 guest rooms including 50 queen rooms with stadium views of Ricoh Area!

Delaware North believes in the power of partnership and working collaboratively – with the guest experience at the heart of everything we do. So, theideal candidate is professional and would come from a similar Receptionist or Front Office role in a Hotel or has worked within the hospitality industry and can demonstrate strong administration and customer service skills. 

This role acts as the face of the hotel to ensure that guests have a memorable welcome experience to the hotel and responsibilities include: providing a high level of customer service at all times, information guests of room packages, promotes and rates within the hotel whilst maximising room occupancy by up-selling and promoting the hotel’s services.

This role is offered on a guaranteed hours basis of 16 hours per week.

It was once famously said ‘passion is the difference between having a job and a career’, and this is how we feel here at Delaware North. So if you are passionate about creating the world’s best experiences today while reimaging tomorrow and coming together whilst standing up & leaning forward, then apply today and leave the rest to us, as we take your career from the ordinary to the extraordinary.

Benefits

Delaware North (UK) offers exciting and fulfilling career opportunities. We believe in developing our people as our future leaders and investing in their careers with training, a competitive salary, pension scheme, sick pay and company discounts. We value our employees and as such we like to reward success and encourage growth within our team. At Delaware North there are often opportunities to travel and explore the world, and as a global leader in Hospitality and Food Service, you would be perfectly positioned!

About Delaware North

At Delaware North (UK) our company vision is ‘to delight guests by creating the world’s best experiences today while reimaging tomorrow’. We've been doing it for over 102 years in many of the world's most wondrous locations and so far 2018 has been no different. From airports to national parks, resorts to stadia, our teams are dedicated to delivering consistent world-class service to our guests and clients. None of this would be possible without the world class staff that we employ. We recognise you as our most important asset, and if you have the passion and drive to want to make a difference at a company that cares about your career then we need to hear from you……